Connectivity and infrastructure designed for your space and the way you actually work.
Included depending on project
- audit
- network
- Wi-Fi
- sites
- telephony
- hardware
- POS
- installation
- documentation
- maintenance
1–3 — situation · risk · outcome
Situation
Networks, Wi-Fi and telephony that have grown piece by piece, with no audit or documentation, and that don't always fit the space or the actual work.
Risk or need
Infrastructure that is neither documented nor maintained turns into outages, areas with no coverage and installations nobody knows how they are put together.
Outcome
Network, Wi-Fi, telephony and hardware designed project by project, installed, documented and maintained afterwards.
4–5 — what's included · what's not included
What's included
Included depending on project — the exact scope is defined in the proposal.
- audit
- network
- Wi-Fi
- sites
- telephony
- hardware
- POS
- installation
- documentation
- maintenance
What's not included
- AI, automation and advanced development are referred to CIBAI.Studio. CIBAI.Studio
Exclusions specific to this solution [real content pending — to be defined with CIB during S2].
6 — tiers or service options
Tiers or service options
Each solution is offered in tiers or service options so the scope fits the size and actual workload of each business.
Scope and terms to be defined with CIB.
Scope and terms to be defined with CIB.
Scope and terms to be defined with CIB.
Tiers, terms and prices [pending validation CIBA-3288]: not published until commercial validation is complete.
7–8 — onboarding process · response times
How to get started and when we respond
Initial review
A visit and an inventory of your current set-up.
Proposal
Scope and plan in writing, with no small print.
Onboarding and roll-out
Implementation of the agreed service.
Follow-up
Reviews and reporting according to your plan.
Response times
Response times depend on the plan you take out and on how urgent the incident is. They will be published with each plan once commercial validation is complete: only commitments CIB can keep.
9–10 — team · case study
Who looks after it
Name, role and specialism of a real member of the CIB team [real content pending — S2; no invented profiles are published].
A real case study
Problem, work done, verifiable outcome and the person responsible [case pending documentation — S2; no cases are invented].
Today this service is published as: Xarxes i sistemes · Centraletes IP · TPV restauració i comerç
11 — frequently asked questions
Frequently asked questions
What can a project include?
Depending on the project: audit, network, Wi-Fi, sites, telephony, hardware, POS, installation, documentation and ongoing maintenance.
Do you publish fixed prices?
No: every infrastructure is different and the service options are still going through commercial validation. Request a technical review and you will receive a proposal for your space and the way you actually work.
How do we get started?
With a technical review of your space and current infrastructure. Then a project proposal, a documented installation and maintenance if you take it up.
Real questions from clients [pending collection with CIB — S2].
Shall we talk about your company's IT?
Tell us about your business, your workplaces and the problem, and we'll come back to you with a specific proposal.